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Frequently Asked Questions

General FAQs

1. What does DEEDS stand for?

DEEDS stands for the Development, Education and Empowerment of the Disadvantaged in Society.

2. Which cities in India does DEEDS work in?

Our main office is located in Mumbai. The BIL school and hostel for deaf children is located in Dehradun. We conduct various educational and vocational courses around Mumbai as well. Click here to know more about Our Work'

3. What is the scenario for the deaf community in India?

Currently, 5% of deaf children only receive a basic education while only 1% have access to quality education. The graduation rate is low due to their inability to learn and communicate. There are extremely limited options for higher education and thus the deaf do not have the opportunity to work and earn a living.

4. What does DEEDS do to help?

DEEDS is built on one belief and that is ‘Turning Disabilities into Abilities’. We provide education, skill-training and placement support to our deaf students. We have a number of projects in Mumbai and Dehradun. Our recently launched College preparatory program, a program for higher education, has been a runaway success with almost 300 students! We are also looking to add an office management course that teaches advanced computer skills (ACS). Click here to know more about 'Our Work'

Individual Donation FAQs

1. How will my donation be utilised?

90% of the donation is utilized exclusively towards our project expenses. The remaining 10% is utilized for administrative & operative expenses as well as fund-raising expenses.

2. What are other ways I can donate?

By Cheque

In India, Cheque can be made in favour of "Deeds Public Charitable Trust".

These can be sent to:
DEEDS Public Charitable Trust.
651, Avinash House, First floor, 20th Road Khar (W),
Mumbai - 400052, India

For Direct Bank Transfers

Our Bank Account details are given below :
DEEDS Public Charitable Trust,
Kotak Mahindra Bank Ltd.,
Bank Branch : Pali Hill, Khar West
Account No.: 7713834359
IFSC Code : KKBK0000667

For Foreign Nationals / NRIs

Our foreign exchange bank account details are as follows:

Account Number: 40166538269
Account Description: FCRA - SAVINGS BANK ACCOUNT INR Branch
State Bank of India: NEW DELHI MAIN BRANCH
IFSC Code: SBIN0000691
MICR Code: 110002087
SB Account PREFIX: 0523500219

3. Can you renew sponsorship of a child?

Yes, we are grateful to those who wish to renew their sponsorships. As our children come from disadvantaged backgrounds, your continued contribution serves as an umbrella that will see them through to the potential they can be.

4. What will you receive after donating to DEEDS?

Depending on your contribution of choice, you will receive:

a) An acknowledgement mail as soon as donation is made.

b) A Thank you note by our students.

c) On receiving the intimation from the bank, a receipt is sent via e-mail immediately, followed by a hard copy by post (within India).

d) 80G Receipt (Form No. 10 BE): The certificate of donation under section 80G of the Income Tax Act, 1961, will be provided to you at the end of the financial year.

5. Can you keep in touch with students you sponsor or send them gifts?

You can keep in touch with your student(s) by sending them letters and birthday notes. If you would like to do so, please write out your message to us on this email  ''. Please note that we do not encourage specific gifts so that other students don’t feel disheartened. In case, a cheque is sent as a gift, we use the money to distribute sweets to our students in a Deeds classroom.

6. Is my donation tax exempt and will I get a tax exemption certificate?

Yes. All donations to Deeds are 50% exempt from tax under section 80G of the Income Tax Act. Tax exemption is valid only in India.

Once you make your donation we will send you a soft & hard copy receipt issued by DEEDS at the end of the year.

7. Can I request edits in my 80G receipt?

Once issued, it will not be possible for us to make any edits to your 80G receipts.

8. Who should I contact in the case of any issues regarding net banking or credit card donation process?

Accounts Department: +91 92232 76581

Mrs Mini Chadha: +91-9892001654

You can mail to

9. How does Deeds ensure that it uses the allocated funds properly?

We ensure that resources are optimally used in our projects by generating quarterly utilisation reports and narrative reports by our accounts department and project coordinating team. These are then monitored by our board.


Our team visits each project on a monthly basis to conduct meetings with our staff and students to determine the progress, resolve any issues and take measures to increase efficiency and impact.

10. What is the process of keeping the donors information safe?

As a credible organization, we honour the privacy of our donors. The donor data is not exposed or shared with any external agency under any circumstances. We have a robust in-house mechanism and server system where the records are kept safe. The entire setup is protected with password and is guarded by surveillance software. The data is kept strictly confidential and only authorized staff with a special non-disclosure bond have access to it.

11. What are the other ways I can donate?

If you’d like to donate offline, you can do so through any of the following ways:

  • Cheques/Demand Drafts: You can send these to us either directly or contact us for a pick up.
  • Telephone: Call us on 022-26814378 and use our secure IVRS (Interactive Voice Response System) to donate using your credit card.
  • UPI Code: Scan our UPI code from any of the payment apps on your phone to donate. Once you’ve done so, write to us at with your transaction number and personal details like name, email ID, mobile number and PAN number so that we can issue your tax exemption certificate.
  • Reward Points: If you own a credit card by RBL Bank, HDFC Bank or Standard Chartered Bank, you can redeem your reward points to make a donation to Deeds. Just visit the redemption section for credit card reward points on your bank’s website or reach out to us for more details.

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